PLEASE NOTE: Warranty does not cover segments or wear and tear on parts.
Any warranty or tech support issues MUST be handled through the HELP link on the Gran app, by contacting Gran through Facebook or by email. (firstname.lastname@example.org)
PER THE MANUFACTURER WE WILL NOT ACCEPT GRANBOARDS BACK FOR TECHNICAL ISSUES. Any and all technical, defect, and troubleshooting issues will need to be handled directly with GRAN.